BMY guarantees that we will offer product maintenance for free from the date of purchase through the warranty period.
The necessary conditions in the warranty for free service include
a. The product is used normally and faults are not caused by human error since date of purchase and are under the warranty period.
b. Non-human error faults that are not caused by unauthorized disassembly and non-official-guided refit and extra installation.
c. The series number, factory label, and other marks are not damaged in any way.
d. User must provide effective proof of purchase, order receipt, and order number.
Due to most of our products are high value products, free samples is not available in BMY. If you need to order sample for checking-up, we'd like to ask you to pay for the samples and shipping fee, and the samples will be sent to you after receipt of payment.
Our progress and development are inseparable from your support and trust. If you have any comments or suggestions on our products, services or other aspects, please fill out the following form to tell us so that we can make improvements in a timely manner. Thank you for your cooperation.
